View our policies
Policies are reviewed annually by the Heartwood House trustees. The Chair of Trustees signs a policy list (held in the Centre office) to indicate that this has been carried out. Names of ‘responsible staff’ (e.g. Examinations Officer) as required within policies are also available from the Centre office.
Heartwood House was last inspected by Ofsted in 2012 and by the Independent Schools Inspectorate (ISI) in 2024.
You can see the full ISI report here.
Number of official complaints received: one
Safeguarding Information
If you have any concerns about the safeguarding of any of our young people, you can contact our Designated Safeguarding Lead, Cathy Haysom, using the contact details in our footer.
Annual Report & Financial Statements
Our school was established in 2005 and has been delivering services in NW London for 20 years. We were formerly known as “Red Balloon North West London”. To date we have supported almost 200 students in their return to mainstream education, further education and employment. We work with many local authorities such as Harrow, Hillingdon, Hertfordshire, Brent, Ealing, Barnet, Camden, and many more.
Please find below links to our annual reports and financial statements.